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Privacy Policy

STATEMENT AND PRIVACY POLICY ON THE PROTECTION OF PERSONAL DATA The basic information on the protection of personal data transferred to soliellebrand.com (“Solielle Brand”) is provided below. Solielle Brand presents the following statements to the attention of our customers and third parties who use our website and/or mobile applications, in order to fulfill its obligation to enlighten arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”). Solielle Brand reserves the right to update this Statement on the Protection of Personal Data in line with amendments that may be made to the applicable legislation at any time. 1) What is the Legal Basis for Solielle Brand to Collect Personal Data? Various laws make regulations on the use of our customers' personal data. The principles of personal data protection are determined primarily by KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce also contains provisions regarding the protection of personal data. Through the provisions of the Turkish Penal Code No. 5237, some penalties are foreseen for the protection of personal data in certain cases. On the other hand, data need to be collected and used to fulfill our obligations arising from the Consumer Protection Law No. 6502 and Distance Contracts Regulation. 2) What Methods Does Solielle Brand Use to Collect Personal Data? The data provided by our customers who carry out transactions on the www.soliellebrand.com website or mobile applications are processed in accordance with the consent of our customers and the provisions of the legislation by Solielle Brand. The Solielle Brand website soliellebrand.com is a site that uses cookies. A cookie is a file that consists mostly of letters and numbers that allow the identification of the device by being stored on the hard disk of the device being used or on the internet browser. The browsing information will be collected, processed, shared with third parties, and securely stored to provide better service to its visitors and within the framework of its legal obligations, provided that it is not used outside the purposes and scope set out in this Personal Data Protection Statement. www.soliellebrand cookies store the information it collects through log files, empty gif files, and/or third-party sources to create a summary of your preferences. www.soliellebrand can monitor your browsing information and/or your usage history on the site to offer you specific promotions, present promotions and marketing offers, improve the content of the website or mobile application according to you and/or determine your preferences. www.soliellebrand can match the information collected from you on the site at different times or by different methods with information received from other sources such as third parties. www.soliellebrand uses session cookies and persistent cookies in its mobile application. A session ID cookie ends when you close your browser. A persistent cookie remains on your hard drive for a long period. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your Internet browser or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu”. If you reject persistent cookies or session cookies, you can continue to use the website, but you may not be able to access all functions of the website, or your access may be limited. 3) How Are Website Cookies Used? www.soliellebrand uses cookies to remember your preferences and personalize your website-mobile application usage. This usage includes cookies that save your password and keep your website-mobile application session open continuously, saving you the hassle of entering your password multiple times during each visit, and cookies that remember you and recognize you on your next visits to the website-mobile application. It uses cookies to determine how you use the website-mobile application, including from where you connect to the www.soliellebrand website, what content you view on the website-mobile application, and the duration of your visit. Cookies on the soliellebrand website are used for advertising-promotion purposes to present content and advertisements more suited to your interests and preferences. This way, it offers you more suitable content, personalized campaigns, and products, and does not offer you again the content or opportunities you previously expressed you did not want, when you use the website or the mobile application. 4) How Does it Use Third-Party Cookies for Advertising and Retargeting on the Website? The soliellebrand website cookies can also be used to activate "advertising technology" so that it can display advertisements that it thinks may interest you when you visit search engines, the website, the mobile application, and/or the websites where the website advertises. Advertising technology uses information about your previous visits to the website-mobile application and the websites-mobile applications that the website advertises to offer you customized ads. While transmitting these advertisements, a unique third-party cookie may be placed on your browser so that the website can recognize you. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your Internet browser or by visiting "www.allaboutcookies.org" or “www.youronlinechoices.eu”. 5) For What Purpose Does Solielle Brand Use My Personal Data? Solielle Brand can record, store, update, disclose to third parties, transfer, classify, and process your personal data in circumstances and to the extent permitted by legislation. Your personal data is used for the following purposes: * To verify the identity of the shopper who transacts through the website-mobile applications, * To record address and other necessary information for communication, * To contact our customers regarding the terms, current status, and updates of the contracts we have concluded under the relevant articles of the Law on Consumer Protection and Distance Contracts and to provide necessary information, * To arrange all records and documents that will form the basis of processing in electronic (internet-mobile, etc.) or paper environments, * To fulfill the obligations undertaken according to the contracts we have concluded under the relevant articles of the Law on Consumer Protection and Distance Contracts, * To provide information to public officials, if requested and if it is related to public security issues, and within the framework of legal obligations, * To provide a better shopping experience to our customers by informing them about our products that may be of interest to them by taking into account "our customers' interest areas", and to convey campaigns, * To increase customer satisfaction, recognize our customers who shop on the website and/or mobile applications, and use it in customer analysis, to carry out and use various marketing and advertising activities in this context, and arrange surveys in electronic and/or physical environments through contracted organizations, * To make suggestions to our customers through our contracted institutions and solution partners, and to inform our customers about our services, * To evaluate customer complaints and suggestions regarding our services, * To fulfill our legal obligations and to make use of our rights arising from the applicable legislation. 6) How Does Solielle Brand Protect My Personal Data? Personal data shared with Solielle Brand is under the supervision and control of Solielle Brand. Solielle Brand undertakes the responsibility to establish and adapt the necessary organization and technical measures to protect the confidentiality and integrity of the information in accordance with the provisions of the applicable legislation. Being aware of our obligations, we want you to know that periodic penetration tests that comply with international and national standards on data confidentiality are carried out, and we constantly update our data processing policies. 7) Does Solielle Brand Share My Personal Data with Others? The sharing of personal data belonging to our customers with third parties takes place within the framework of customers' consent, and as a principle, personal data is not transferred to third parties without the customer's approval. However, personal data is shared with courts and other public institutions within the framework of legal obligations and is limited to these. Moreover, personal data is transferred to contracted third parties to provide the services we have committed to and to perform quality control of the provided services. Necessary technical and legal measures are taken to prevent violations during data transfer to third parties. However, Solielle Brand is not responsible for violations occurring in the risk area belonging to third parties due to these third-party data protection policies. Your personal data may be shared with our direct-indirect domestic-foreign affiliates, program partner institutions and organizations we cooperate with to carry out our activities, individuals and organizations from whom we receive data storage services in the cloud environment at home and abroad, institutions with which we have agreements regarding the sending of commercial electronic messages to our customers from abroad and domestically, with the Interbank Card Center and banks we have agreements with, and various agencies, advertising companies, and survey companies within the scope of various marketing activities to provide better service to you and ensure customer satisfaction, and with various domestic and foreign third parties and business partners. 8) What are My Rights Under the Personal Data Protection Law? According to the KVKK, you have rights regarding your personal data: a) Learning whether it has been processed, b) Requesting information if it has been processed, c) Learning the purpose of processing and whether it is used in accordance with its purpose, d) Knowing the third parties to whom it is transferred domestically or abroad, e) Requesting correction if it is incompletely or incorrectly processed, f) Requesting deletion or destruction within the framework of the conditions set forth in Article 7 of the KVKK, g) Requesting notification of the actions taken regarding the matters in (d) and (e) paragraphs to the third parties to whom it has been transferred, h) Objecting to a result against you that arises exclusively from analysis by automated systems, i) Requesting the compensation of damages in case you suffer damages due to it being processed contrary to the KVKK. 9) How Can I Be Informed About Changes in the Personal Data Legislation? The rights you have under KVKK are the obligations of Solielle Brand. We process your personal data with this awareness and to the extent required by the legislation, and we would like to inform you that we will update the information on this page in accordance with the new legislation if there are legal changes, and you can always follow the updates on this page easily. 10) How Can I Ensure My Data is Current and Correct? Under Article 4 of the KVKK, Solielle Brand is obliged to keep your personal data accurate and up to date. In this context, it is necessary for our customers to share their accurate and up-to-date data with Solielle Brand to fulfill Solielle Brand's obligations arising from the applicable legislation. In case your data changes in any way, we kindly ask you to contact us via the communication channels specified below and ensure your data is updated correctly. 11) Would You Like to Ask Solielle Brand QUESTIONS ABOUT Your personal data? You can reach us at any time by sending an email to [email protected] for any questions and opinions regarding your personal data.
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